3. Privacy Policy

This Privacy Policy describes how Bobbin Lace Online (the "Site," "we," "us," or "our"), operating bobbinlace.org, collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Information we collect

• Device information — browser type, IP address, time zone, cookie data, the pages and products you view, and how you interact with the Site. Collected automatically via cookies and similar technologies to load the Site correctly and analyze usage.

• Order information — name, billing and shipping address, payment details, email, and phone number. Collected from you to process orders, arrange delivery, send confirmations and invoices, communicate with you, and screen for fraud.

• Customer support information — name, email, phone, and address you provide when you contact us for support.

How we use your information

We use your personal information to provide our products and services, process payments, fulfill and ship orders, provide customer support, and — where you've opted in — send you updates about new products, classes, and offers.

How we share your information

Our website and store run on Wix, our hosting and e-commerce provider, which processes personal information on our behalf. You can read Wix's privacy practices at https://www.wix.com/about/privacy. We may also use analytics providers (such as Google Analytics — https://policies.google.com/privacy) to understand Site usage. We may disclose personal information to comply with applicable laws or a lawful request, or to protect our rights.

We do not sell your personal information.

Email marketing

If you subscribe to our mailing list, we use your email to send newsletters and updates. You can unsubscribe at any time using the link in any email or by contacting us.

Cookies

Cookies are small files stored on your device that help the Site remember your preferences and understand how visitors use the Site. Most browsers accept cookies automatically, but you can adjust your browser settings to block or remove them. Blocking cookies may affect how parts of the Site work. Learn more at www.allaboutcookies.org.

Your rights (GDPR / EEA & UK)

If you are in the European Economic Area or the UK, you have the right to access, correct, update, port, or erase the personal information we hold about you, and to object to or restrict certain processing. We process your information based on your consent, to perform our contract with you, to comply with legal obligations, and for our legitimate business interests. To exercise these rights, contact us using the details below.

Your rights (California — CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, to request access to or deletion of it, to correct it, and to not be discriminated against for exercising these rights. We do not sell or share your personal information as those terms are defined under California law. To exercise your rights, contact us using the details below.

Data retention

We retain your personal information for as long as needed to provide our services and fulfill the purposes described here, unless a longer period is required by law, or until you ask us to erase it.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "last updated" date below shows when it was last revised.

Contact

For questions, requests, or complaints about privacy, contact us at authors@bobbinlace.org or by mail at Bobbin Lace Online, 1390 Red Fox Trace, Logan, UT 84321, United States.

Last updated: July 1, 2026